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My Thunderbird mail will not receive mail after update

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Mike W

Mike W
Mike W
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I've been using Thunderbird for many years with great success but I cannot receive emails after the latest update as of 10/5/23. Outgoing mail works fine and I checked with my internet provider (Empire Access) to be sure all my setting were still OK and they told me my setting are correct. My gmail and Empire Access emails still work fine.

I've been using Thunderbird for many years with great success but I cannot receive emails after the latest update as of 10/5/23. Outgoing mail works fine and I checked with my internet provider (Empire Access) to be sure all my setting were still OK and they told me my setting are correct. My gmail and Empire Access emails still work fine.

Modified by Mike W

All Replies (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
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Perhaps https://support.mozilla.org/en-US/kb/cannot-receive-messages

Mike W
Mike W Question owner
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Thank you but I didn't find anything on the site that worked. I'm not very computer savvy. I tried adding Thunderbird to the firewall list of programs to allow but that didn't help. I'm using port 955 to my internet provider.