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  • 5 replies
  • 0 have this problem
  • 2 views
  • Last reply by Sarah

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Hi,

I use Firefox, have done for a long time, in the Settings, Search, Search Shortcuts I have Google ticked and it still has the tick in it. I have deleted Bing as a Search Engine.

I have always used Google, it's in my Bookmarks, in my Bookmarks toolbar, I just click on the Google tab and search.........................up until now.

When I click on the Google tab, it takes me to Google Search, I type in what I'm looking for and when I just press return or click on Google Search it immediately shows the results in Microsoft Bing.

I do not know why this has happened and I am a little puzzled as I do not like Bing and actively avoid it.

Please could someone let me know what has happened, thank you for your time and consideration.

regards,

Sarah

Hi, I use Firefox, have done for a long time, in the Settings, Search, Search Shortcuts I have Google ticked and it still has the tick in it. I have deleted Bing as a Search Engine. I have always used Google, it's in my Bookmarks, in my Bookmarks toolbar, I just click on the Google tab and search.........................up until now. When I click on the Google tab, it takes me to Google Search, I type in what I'm looking for and when I just press return or click on Google Search it immediately shows the results in Microsoft Bing. I do not know why this has happened and I am a little puzzled as I do not like Bing and actively avoid it. Please could someone let me know what has happened, thank you for your time and consideration. regards, Sarah
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All Replies (5)

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Does it still happen in Troubleshoot Mode?

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Hi,

Thank you for the suggestion. I have not tried Troubleshoot mode but have used Google on other browsers and it takes me straight to the searches in Google. I have also noticed that in the Extensions and Themes when I click on it, it just opens up a blank page.

It's becoming very frustrating now and I'm in two minds as to use another web browser.

regards,

Sarah

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Hi,

I have just tried the Troubleshoot mode and and it works using this.

regards,

Sarah

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Try disabling your extensions.

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Hi,

Thank you.

I did all this but found using Safe Mode worked.

regards,


Sarah