Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird donation request

  • 1 reply
  • 0 have this problem
  • 52 views
  • Last reply by Matt

motoring.nostalgia
motoring.nostalgia
more options

I have recently signed up to Thunderbird and have taken out three subscriptions for three computers. I made a donation each time but I still get donation requests blocking my reading pane when using the service. Is there any way to stop these requests as I feel I have already shown my support?

I have recently signed up to Thunderbird and have taken out three subscriptions for three computers. I made a donation each time but I still get donation requests blocking my reading pane when using the service. Is there any way to stop these requests as I feel I have already shown my support?

Chosen solution

There are two possibilities I see.

1. You have not closed the welcome to Thunderbird please give at the door tab that new installs invariably have. This is just a matter of closing the tab.

2. You are seeing the standard welcome page that includes support links and donation requests in the reading pane (the part of the window that displayed the body of emails). Clicking on an email in the list will replace that with the content of the selected email.

Read this answer in context 👍 1

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There are two possibilities I see.

1. You have not closed the welcome to Thunderbird please give at the door tab that new installs invariably have. This is just a matter of closing the tab.

2. You are seeing the standard welcome page that includes support links and donation requests in the reading pane (the part of the window that displayed the body of emails). Clicking on an email in the list will replace that with the content of the selected email.