Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

After upgrade from Thunderbird 102.15.1 to Thunderbird 115.4.1the traditional view changed and all of my inbox folder disappeared. I would like to restore the traditional view

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by janthony2

more options

After upgrade from Thunderbird 102.15.1 to Thunderbird 115.4.1 the traditional view changed and all of my inbox folder disappeared. After some view changing some update occurs and as I can understand there is a 'unified view'. I hate such a kind of view, all subfolders are not under the inbox, and I would like to see each of my IMAP mail account with their folders independently as in the traditional view. How to restore the traditional visualization of mail accounts? Please note that I cannot set the menu View folders->All folders (I hoped to restore the traditional visualization in that way...). If I try to set the All folders view, the menu check returns to View->Unified folders any time and I cannot see the traditional view... The only way to return to my tradition IMAP folder visualization is to restore Thunderbird 102.15.1 with a backupped profile. How to restore the traditional view with each IMAP account independent with their inbox, sent, trash and personal subfolders?

After upgrade from Thunderbird 102.15.1 to Thunderbird 115.4.1 the traditional view changed and all of my inbox folder disappeared. After some view changing some update occurs and as I can understand there is a 'unified view'. I hate such a kind of view, all subfolders are not under the inbox, and I would like to see each of my IMAP mail account with their folders independently as in the traditional view. How to restore the traditional visualization of mail accounts? Please note that I cannot set the menu View folders->All folders (I hoped to restore the traditional visualization in that way...). If I try to set the All folders view, the menu check returns to View->Unified folders any time and I cannot see the traditional view... The only way to return to my tradition IMAP folder visualization is to restore Thunderbird 102.15.1 with a backupped profile. How to restore the traditional view with each IMAP account independent with their inbox, sent, trash and personal subfolders?

Modified by janthony2

All Replies (4)

more options

La procedura è quella che hai già descritto: Tasto menu > Visualizza > Cartelle togli la spunta da Cartelle unificate metti la spunta a Tutte le cartelle

Se però questa impostazione è bloccata non c'è molto da fare. Verifica se funziona in Modalità risoluzione dei problemi -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird Altrimenti si potrebbe essere corrotto qualche file del profilo, oppure l'utente che esegue Thunderbird non ha i diritti necessaria a modificare i file di configurazione

more options

Grazie per la risposta immediata. In effetti sulla vecchia versione 102.15.1 ho la visualizzazione di folders->all abilitata con la spunta, ma risulta anche disattivata (non c'è ovviamente la spunta su view 'unified'). Sulla nuova versione 115.4.1 la visualizzazione è quella 'unified', messa dall'installatore immagino; ma non riesco a mettere la spunta su 'all'. Il che è in effetti strano, mi aspettavo rimanesse su 'all'. La domanda è: qual è il file nel profilo (o nell'applicazione), se esiste, che in teoria memorizza il tipo di vista? Magari vado direttamente a cambiarlo a mano o ne verifico i privilegi di scrittura.

more options

Dovrebbero stare in prefs.js -> http://kb.mozillazine.org/Prefs.js_file

more options

Thanks for the patient and your answers. After more than 15 year of Thunderbird usage, updates, profile moving up and down on different computers, probably something has messed up in the profile configuration (some folders appeared as undefined or locked too...) I redefined a new profile, mapped again my IMAP mails (the latest useful mails are on the server, of course...) and copy the Local Folder with my historycal stuff from the old profile to the new one: a cherry picking of the useful things is easy and requires little time. Now the view all folder (and the other different kind of views) are ok, I have my traditional view ordered and grouped by IMAP mails.

Modified by janthony2