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Problem with attachments after updating Thunderbird from version 102.15.1 to version 115.4.2

  • 10 replies
  • 3 have this problem
  • 272 views
  • Last reply by tzajdel1

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Hello, After updating the Thunderbird email program from version 102.15.1 to version 115.4.2, each new email received with a (checked) .pdf, .docx downloaded to disk 0 Bytes and displaying an empty document. Create it directly in Thunderbird, it's also impossible. In the case of this message to another sender who has Thunderbird 102.15.1, it opens without any problems, forward it to the recipient who has access to the 115.4.2 version, it already opens ten files and saves it to disk in a size that has ten files. Strange thing, it works, but it can't be like that. Please let me know what could be the solution to the problem.

Regards

Hello, After updating the Thunderbird email program from version 102.15.1 to version 115.4.2, each new email received with a (checked) .pdf, .docx downloaded to disk 0 Bytes and displaying an empty document. Create it directly in Thunderbird, it's also impossible. In the case of this message to another sender who has Thunderbird 102.15.1, it opens without any problems, forward it to the recipient who has access to the 115.4.2 version, it already opens ten files and saves it to disk in a size that has ten files. Strange thing, it works, but it can't be like that. Please let me know what could be the solution to the problem. Regards

Chosen solution

Problem solved. A new account has been added to the profile with the same IMAP email account. The old account was deleted in profile. Files in the folder old mail over 50GB, now maybe several GB in mailbox. Now it works O.K. Despite the folder organizing option, Thunderbird does not reduce the size of files inbox

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All Replies (10)

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After updating to version 115.4.2, Thunderbird downloadsmessages, but new messages do not open or are written to disk, are 0 bytes in size and open empty. Applies only to newly received messages after updating the program to the supernova version. Old messages with attachment open without any problem.

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generally this is a side effect of defective email antivirus scanning.

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Having the same issue with Thunderbird downloading attachments as 0 bytes, even though the attachment itself is fine. If I log in to my emails through the browser or mobile the attachments download fine.

How do I fix this?

I don't want to uninstall everything and lose all my email settings

Thanks Nick

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Nick H said

How do I fix this?

Get rid of your antivirus product I would guess.

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For me the problem fixed itself. I don't know if it's for antivirus because I have Eset but it didn't do anything unusual.

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tzajdel1 said

I have Eset but it didn't do anything unusual.

Except update multiple times a day from the ESET servers in Slovakia, while Thunderbird did not update.

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In the Thunderbird version there was no problem. Now it happens that the attachment does not open.

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How is newer 115.5.2?

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it's exactly the same

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Chosen Solution

Problem solved. A new account has been added to the profile with the same IMAP email account. The old account was deleted in profile. Files in the folder old mail over 50GB, now maybe several GB in mailbox. Now it works O.K. Despite the folder organizing option, Thunderbird does not reduce the size of files inbox