Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

‘I have macbook. When open a puzzle e.g. sudoku, it jiggles about (which I have video of). When same puzzle is opened by ipad or Safari this doesny happen. Why’

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

Hugh Colby
Hugh Colby
more options

I have macbook. When I open a puzzle e.g. sudoku, the puzzle costantly jiggles about (which I have video of). When same puzzle is opened in PC, ipad or Safari this doesn't happen. Why?

I have macbook. When I open a puzzle e.g. sudoku, the puzzle costantly jiggles about (which I have video of). When same puzzle is opened in PC, ipad or Safari this doesn't happen. Why?

All Replies (3)

zeroknight
zeroknight
more options

Does it still happen with hardware acceleration disabled?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does the page keep changing above the puzzle? This might happen if there is an image slideshow or something strange with a banner ad. I think that would normally only cause vertical motion, but if the change above causes a scroll bar to appear or disappear, it could also cause horizontal motion.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window