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Mozilla has stopped receiving and sending emails since Nov.21.

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  • Last reply by Wayne Mery

落合直子
落合直子
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Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

Hi Mozilla Thunderbird Support team, My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again. Best wishes Naoko Ochiai

Modified by Wayne Mery

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Wayne Mery
Wayne Mery
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Thank you for the donation.

Are you on a Mac? What version of macOS? What version of Thunderbird? And who is your mail provider?

Wayne Mery
Wayne Mery
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Has the problem stopped?