Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get into my Yahoo mail

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

sbeedle
sbeedle
more options

I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now 

it says I have to go thru Google:  I have NO Google account & I can't get into my e=mail.


WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I 

CANNOT GET INTO MY E-MAIL???
I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now it says I have to go thru Google: I have NO Google account & I can't get into my e=mail. WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I CANNOT GET INTO MY E-MAIL???

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue. Let me see what happens when I log into my yahoo account.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Went to yahoo.com, clicked on email icon, signed in and it works. see screenshot

Does it happen with Firefox in Safe Mode?https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions