Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get into my Yahoo mail

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

sbeedle
sbeedle
more options

I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now 

it says I have to go thru Google:  I have NO Google account & I can't get into my e=mail.


WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I 

CANNOT GET INTO MY E-MAIL???
I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now it says I have to go thru Google: I have NO Google account & I can't get into my e=mail. WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I CANNOT GET INTO MY E-MAIL???

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue. Let me see what happens when I log into my yahoo account.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Went to yahoo.com, clicked on email icon, signed in and it works. see screenshot

Does it happen with Firefox in Safe Mode?https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions