Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 122b1 breaks Comcast SMTP

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

more options

I have upgrade Thunderbird beta to 122b1 and it now breaks my ability to send email via Comcast SMTP. nothing has changed in the configuration. I get a pop-up saying "Login to server smtp.comcast.net with username ************@comcast.net failed." There are two failures here: First is the ability to send email through Comcast SMTP and second when I get the error dialog and press the "Enter New Password" button the dialog goes away, but I never see the dialog to change the password.

I had been trying to troubleshoot this on my main desktop with no success. I have two other email accounts using different SMTP servers and both of those send email properly.

This morning I pulled out a laptop which had 121b1 installed on it. When I started Thunderbird I confirmed the version and then sent out two emails. Both of which were sent correctly. I shutdown Thunderbird and restarted it again. This time it had upgraded to 122b1. I tried to send an email through the Comcast SMTP server and that failed. I sent an email through the Gmail SMTP server and that worked fine.

Looking for guidance on how to fix this problem since I hate using a web-based client. Thanks.

I have upgrade Thunderbird beta to 122b1 and it now breaks my ability to send email via Comcast SMTP. nothing has changed in the configuration. I get a pop-up saying '''"Login to server smtp.comcast.net with username ************@comcast.net failed."''' There are two failures here: First is the ability to send email through Comcast SMTP and second when I get the error dialog and press the "Enter New Password" button the dialog goes away, but I never see the dialog to change the password. I had been trying to troubleshoot this on my main desktop with no success. I have two other email accounts using different SMTP servers and both of those send email properly. This morning I pulled out a laptop which had 121b1 installed on it. When I started Thunderbird I confirmed the version and then sent out two emails. Both of which were sent correctly. I shutdown Thunderbird and restarted it again. This time it had upgraded to 122b1. I tried to send an email through the Comcast SMTP server and that failed. I sent an email through the Gmail SMTP server and that worked fine. Looking for guidance on how to fix this problem since I hate using a web-based client. Thanks.
Attached screenshots

Modified by sam-williams

All Replies (1)

more options

Since you report that this happened on a beta upgrade, you may want to pursue this on the beta forum. More info here: https://www.thunderbird.net/en-US/download/beta/