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Icoud site not working

  • 7 replies
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

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Hi,

I cannot logon to icloud using Firefox (since 3 days) on my windows pc. It normally works fine

I can logon on using the mobile firefox browser and I can logon using Edge. However, I don't want to use Edge

I use a VPN (including browser extension) but I haven't had a problem before

Thanks

Jonathan

Hi, I cannot logon to icloud using Firefox (since 3 days) on my windows pc. It normally works fine I can logon on using the mobile firefox browser and I can logon using Edge. However, I don't want to use Edge I use a VPN (including browser extension) but I haven't had a problem before Thanks Jonathan
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All Replies (7)

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Does it still happen in Troubleshoot Mode?

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Hi,

The problem still persists in trouble shoot mode

Thanks

JLK

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Try clearing site cookies.

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

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Hi,

It works in developer but only with the browser privacy setting set to 'standard'. I am always have it on custom and with do not track/sell my data turned on

I am guessing that is the problem but it has always worked before

Thanks

JLK

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You may need to disable Tracking Protection for the site or lower protection to Standard. The Strict settings have been getting stronger over time, making site breakage more likely.

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Hi,

I tried disabling tracking and adding icloud to the exception list and it is still doesn't work. It is not working in developer either now

Thanks

JLK

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Did you make any changes to the settings in Developer Edition? Try refreshing the profile back to default.