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cannot copy/paste in my internet banking

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

Kirk
Kirk
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Hello,

While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking.

In Chrome there was no issue with copy/paste.

Outside of my banking, there are no issues with copy/paste.

I expect it is a security setting somewhere, do you know which one it is?

Thank You!

Hello, While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking. In Chrome there was no issue with copy/paste. Outside of my banking, there are no issues with copy/paste. I expect it is a security setting somewhere, do you know which one it is? Thank You!

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What bank? Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running?