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Error Message "Thunderbird FAILED to find the settings for your email account"

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by christ1

mdeponte979
mdeponte979
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I have my email already pointing to Thunderbird for the past 10 years. It grabbed all of my emails and folders without issues all that time despite changing domain hosting companies 3 times over the past. BUT now Thunderbird can NOT find my existing email since I switched domain servers from Hostgator to Hostinger. I follow the steps thunderbird says to do (which should be simple because it is the email and password) But "this time" I get the error message "Thunderbird FAILED to find the settings for your email account"

I have my email already pointing to Thunderbird for the past 10 years. It grabbed all of my emails and folders without issues all that time despite changing domain hosting companies 3 times over the past. BUT now Thunderbird can NOT find my existing email since I switched domain servers from Hostgator to Hostinger. I follow the steps thunderbird says to do (which should be simple because it is the email and password) But "this time" I get the error message "Thunderbird FAILED to find the settings for your email account"

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christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/kb/manual-account-configuration