Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites through Mozilla not detecting extension

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by zeroknight

more options

God this is frustrating just to get to this point of asking a question on your website after going through pages of crap.

I am trying to use a website, it is suppose to be able to interact or detect one of my extensions but it does not everytime. I use it ok on other browsers but though Mozilla the extension is not detetcted.

I have tried reinstalled Mozilla and the extension but still no luck, I tried other similar extensions but they also are not detetcted.

I am using a Launchpad website that is supposed to interact with a browser wallet but it does not detect and launch the wallet extention , I have tried different wallets, same each time. Common denominator here is Mozilla

God this is frustrating just to get to this point of asking a question on your website after going through pages of crap. I am trying to use a website, it is suppose to be able to interact or detect one of my extensions but it does not everytime. I use it ok on other browsers but though Mozilla the extension is not detetcted. I have tried reinstalled Mozilla and the extension but still no luck, I tried other similar extensions but they also are not detetcted. I am using a Launchpad website that is supposed to interact with a browser wallet but it does not detect and launch the wallet extention , I have tried different wallets, same each time. Common denominator here is Mozilla

All Replies (1)

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.