Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

problem when i try to create a new account with a gmail address, connection to the server fails

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by sfhowes

Tarik Ligwan
Tarik Ligwan
more options

I have a gmail account which works fine using Thunderbird on a Windows 10 computer. I am trying to create the same account on another Windows 10 computer using Thunderbird but it fails when trying to connect to the account.

I have checked the identifier, the password and the authentification settings wih OAuth, but it still fails. Any idea why and what is going wrong ?

I have a gmail account which works fine using Thunderbird on a Windows 10 computer. I am trying to create the same account on another Windows 10 computer using Thunderbird but it fails when trying to connect to the account. I have checked the identifier, the password and the authentification settings wih OAuth, but it still fails. Any idea why and what is going wrong ?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/questions/1438253