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Junk Folder and Freebird

  • 3 replies
  • 0 have this problem
  • 8 views
  • Last reply by Wayne Mery

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Can anybody tell me why when I continually mark this address, Freebird Stores <thebird@email.freebirdstores.com>, as junk it doesn't automatically go into my junk folder? Running Thunderbird 115.7.0 (64-bit) on an iMac with OS 14.3.

Can anybody tell me why when I continually mark this address, Freebird Stores <thebird@email.freebirdstores.com>, as junk it doesn't automatically go into my junk folder? Running Thunderbird 115.7.0 (64-bit) on an iMac with OS 14.3.

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Pressing the junk indicator does not create a black list; it only marks this one message as junk. To train the filter takes time, periodically marking both non junk and junk. This URL may be useful: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

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Yeah, I've been doing that for several weeks now and still keep cropping up in the inbox and not automatically going to the junk folder. I was wondering if there's something about the Freebird stores email that defeats the junk settings. They are the only junk email that is consistently going to the inbox, my junk settings have been working for everything else.

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