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Firefox crashes on Samsung s24

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  • Last reply by Paul

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Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app. Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers. Kind regards Mustafa
Attached screenshots

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Hi

I think I know what might be causing this.

Can you try the Beta version of Firefox for Android available from the Google Play store?

You can install it alongside your Release copy and your bookmarks and passwords will not change. For the purposes of testing, do not sign into Firefox Sync.

Does the Beta version work better?