Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird keeps asking for live.com email password

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

trixster67
trixster67
more options

I have 6 email accounts and only 1 is a live.com email. That is the only account that keeps popping up a password error when I open Thunderbird. All settings are same same, full username with @live.com, SSL/TLS,norm pass and so on. Some days no issue grabbing emails ( no password prob ) then starts having issues, and I never changed anything. Any recommendations to resolve?

I have 6 email accounts and only 1 is a live.com email. That is the only account that keeps popping up a password error when I open Thunderbird. All settings are same same, full username with @live.com, SSL/TLS,norm pass and so on. Some days no issue grabbing emails ( no password prob ) then starts having issues, and I never changed anything. Any recommendations to resolve?

All Replies (2)

david
david
  • Top 10 Contributor
more options

This is indicative of an incorrect password. Most (all?) Microsoft-related email accounts now require separate app passwords.

sfhowes
sfhowes
  • Top 10 Contributor
more options

MS accounts don't need app passwords unless the mail app doesn't support OAuth authentication.

Use these settings for hotmail/outlook.com/live accounts:

https://support.mozilla.org/en-US/questions/1417298#answer-1588949