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Completely lost Thunderbird email after a reset

  • 1 reply
  • 0 have this problem
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  • Last reply by david

Brenda Nelson
Brenda Nelson
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After power outage, I had to reset my PC and Thunderbird is gone - says does not exist on this computer. Is there any way retrieve my emails ?

My PC is older and Windows 8. I do have a computer back up on an external hard drive.

Would my Tbird be there and how do I get back ?

After power outage, I had to reset my PC and Thunderbird is gone - says does not exist on this computer. Is there any way retrieve my emails ? My PC is older and Windows 8. I do have a computer back up on an external hard drive. Would my Tbird be there and how do I get back ?

All Replies (1)

david
david
  • Top 10 Contributor
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look for a folder named Thunderbird. It should be in the c:\users\<yourid>\appdata\roaming folder. That is everything you need. - install thunderbird and exit - copy that Thunderbird folder to c:\users\<appdata\roaming to overwrite existing Thunderbird folder - restart thunderbird </p>