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updates to website not showing on firefox

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  • 0 have this problem
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  • Last reply by cor-el

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when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do that?

when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do that?

All Replies (2)

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Post screenshots showing the difference. Cannot help with what we cannot see. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Modified by jonzn4SUSE

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You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)