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Problem opening Thunderbird

  • 1 reply
  • 0 have this problem
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  • Last reply by david

pmlaw17
pmlaw17
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My wife and I share a laptop. We both use Thunderbird for e-mails. Mine works fine. My wife has just started getting problems opening Thunderbird from the Task Bar. On clicking icon, message comes up 'Thunderbird already open. Close Thunderbird' How do we fix this problem, she can't get into Thunderbird at the moment.

My wife and I share a laptop. We both use Thunderbird for e-mails. Mine works fine. My wife has just started getting problems opening Thunderbird from the Task Bar. On clicking icon, message comes up 'Thunderbird already open. Close Thunderbird' How do we fix this problem, she can't get into Thunderbird at the moment.

All Replies (1)

david
david
  • Top 10 Contributor
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Please provide more information. Does she (or you) shut down Thunderbird prior to her use of it. Knowing the steps from you to her may prove useful. Also, do you use the release level or a beta version? Know the version number may also be helpful. Thank you.