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Errore firefox all'avvio

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Bungiorno, ho un errore su tutti gli utenti all'avvio di firefox. Incollo di seguito il codice prodotto in fase di crash:

AdapterDeviceID: 0x68f9

AdapterDriverVersion: 15.201.1151.1008

AdapterSubsysID: 00000000

AdapterVendorID: 0x1002

Add-ons: formautofill%40mozilla.org:1.0.1,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:123.0.0,pictureinpicture%40mozilla.org:1.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,amazon%40search.mozilla.org:1.13,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0

AvailablePageFile: 16487854080

AvailablePhysicalMemory: 14060236800

AvailableVirtualMemory: 138531424010240

BackgroundTaskMode: 0

BlockedDllList:

BuildID: 20240213221259

CPUMicrocodeVersion: 0xca

CrashTime: 1711010105

DOMFissionEnabled: 1

DOMIPCEnabled: 1

EMCheckCompatibility: true

HeadlessMode: 0

InstallTime: 1709535454

LastStartupWasCrash: 1

ModuleSignatureInfo: {"Microsoft Corporation":["mfc100.dll","msvcp100.dll","msvcr100.dll","MFC100ITA.DLL","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["explorerframe.dll","twinapi.dll","msimg32.dll","wsock32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","comctl32.dll","dbgcore.dll","dbghelp.dll","ktmw32.dll","npmproxy.dll","winmm.dll","version.dll","WinSCard.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","propsys.dll","wtsapi32.dll","dhcpcsvc.dll","winnsi.dll","dhcpcsvc6.DLL","netprofm.dll","WinTypes.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","wintrust.dll","KERNELBASE.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","gdi32full.dll","win32u.dll","nsi.dll","imm32.dll","msctf.dll","shell32.dll","advapi32.dll","clbcatq.dll","kernel32.dll","psapi.dll","SHCore.dll","oleaut32.dll","shlwapi.dll","sechost.dll","ole32.dll","user32.dll","ws2_32.dll","setupapi.dll","combase.dll","gdi32.dll","msvcrt.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","freebl3.dll","nss3.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"],"Musarubra US LLC":["EpMPThe.dll","EpMPApi.dll"]}

Notes: FP(D00-L1000-W0000100-T000)

DWrite? DWrite+ WR? WR+

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}

ProductName: Firefox

ReleaseChannel: release

SafeMode: 0

SecondsSinceLastCrash: 303

StartupCacheValid: 0

StartupCrash: 1

StartupTime: 1711010094

SubmittedFrom: Client

SystemMemoryUsePercentage: 17

Throttleable: 1

TotalPageFile: 19669553152

TotalPhysicalMemory: 17119416320

TotalVirtualMemory: 140737488224256

URL:

UptimeTS: 108.22482

Vendor: Mozilla

Version: 123.0

Bungiorno, ho un errore su tutti gli utenti all'avvio di firefox. Incollo di seguito il codice prodotto in fase di crash: AdapterDeviceID: 0x68f9 AdapterDriverVersion: 15.201.1151.1008 AdapterSubsysID: 00000000 AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0.1,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:123.0.0,pictureinpicture%40mozilla.org:1.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,amazon%40search.mozilla.org:1.13,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 16487854080 AvailablePhysicalMemory: 14060236800 AvailableVirtualMemory: 138531424010240 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20240213221259 CPUMicrocodeVersion: 0xca CrashTime: 1711010105 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true HeadlessMode: 0 InstallTime: 1709535454 LastStartupWasCrash: 1 ModuleSignatureInfo: {"Microsoft Corporation":["mfc100.dll","msvcp100.dll","msvcr100.dll","MFC100ITA.DLL","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["explorerframe.dll","twinapi.dll","msimg32.dll","wsock32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","comctl32.dll","dbgcore.dll","dbghelp.dll","ktmw32.dll","npmproxy.dll","winmm.dll","version.dll","WinSCard.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","propsys.dll","wtsapi32.dll","dhcpcsvc.dll","winnsi.dll","dhcpcsvc6.DLL","netprofm.dll","WinTypes.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","wintrust.dll","KERNELBASE.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","gdi32full.dll","win32u.dll","nsi.dll","imm32.dll","msctf.dll","shell32.dll","advapi32.dll","clbcatq.dll","kernel32.dll","psapi.dll","SHCore.dll","oleaut32.dll","shlwapi.dll","sechost.dll","ole32.dll","user32.dll","ws2_32.dll","setupapi.dll","combase.dll","gdi32.dll","msvcrt.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","freebl3.dll","nss3.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"],"Musarubra US LLC":["EpMPThe.dll","EpMPApi.dll"]} Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 303 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1711010094 SubmittedFrom: Client SystemMemoryUsePercentage: 17 Throttleable: 1 TotalPageFile: 19669553152 TotalPhysicalMemory: 17119416320 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 108.22482 Vendor: Mozilla Version: 123.0
Attached screenshots

All Replies (5)

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Hai lo stesso problema in Modalità Risoluzione dei problemi? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird

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Si.

Affermativo!

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Continua a dare errore anche dopo la creazione del nuovo profilo. Ho installato una versione anche a 32 bit ma dà sempre lo stesso errore.

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Allora c'è qualche problema con le librerie di sistema. Ma dalle informazioni che riportato non saprei dirti di più.