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Emails Appear in SPAM folder

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by david

firefox1277
firefox1277
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Running Thunderbird v115.9.0 (64-bit)

Recently I started to receive emails in my SPAM folder from an IMAP account. I have had this account for 10+ years and never had emails in SPAM. The setting on the actual account is set to SPAM off. Junk is turned off on Thunderbird.

Any ideas as to why this is starting to happen? Was there a change in a Thunderbird update?

TIA!

Running Thunderbird v115.9.0 (64-bit) Recently I started to receive emails in my SPAM folder from an IMAP account. I have had this account for 10+ years and never had emails in SPAM. The setting on the actual account is set to SPAM off. Junk is turned off on Thunderbird. Any ideas as to why this is starting to happen? Was there a change in a Thunderbird update? TIA!
Attached screenshots

All Replies (3)

david
david
  • Top 10 Contributor
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That screen image didn't come from Thunderbird, so I don't know what settings you have. Anyway, I have no solution, but I do suggest to check your account online to see if mail is being marked spam at the server. Also check your Thunderbird settings.

firefox1277
firefox1277 Question owner
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The screen image was from my IMAP account settings specifying that SPAM was not configured. Checked both and no settings for SPAM or JUNK are configured.

david
david
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If true, then no messages are marked as spam, but they are. So, I can't make further suggestions.