Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hotmail images

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

more options

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab. I am using a laptop with Windows 7. I know support for that is ending soon. Using another browser solves the problem, but I don't want to do that.

All Replies (3)

more options

What OS? You need to show us something. I have no issues. see screenshot Do you have the same issue with Firefox in Troubleshoot Mode?

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Last step if needed, you can refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

more options
more options

Try disabling Tracking Protection for the site. Strict mode will block some email trackers which may include images.

Does it still happen in Troubleshoot Mode?