Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Prime Video - Picture-in-Picture subtitles aren't working

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

Veronica
Veronica
more options

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I see subtitles in both windows for Firefox and Waterfox. see screenshots

https://www.amazon.com/gp/video/detail/B00GGTEPZ0/ref=atv_hm_hom_c_lZOsi7_5_3?jic=8%7CEgNhbGw%3D

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Modified by jonzn4SUSE