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Preview Pane

joaquimleao
joaquimleao
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Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails. I have windows 11 home edition. Thanks

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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right click the folder, select properties and then repair to bring the list index into sync with the actual email data.

Gregory Reichenbach
Gregory Reichenbach
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Matt, I had the same problem where often nothing would show up in the message preview pane. And when I opened a message all the way, it was blank too. So I followed your suggestion above, and repaired the Inbox. But then my inbox only showed three messages, instead of the thousands that were there before! Thunderbird v. 128.0.1esr (32-bit); Windows 10 Home