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After changing password on an IMAP account, the account could become locked due to too many failed login attempts

  • 2 replies
  • 1 has this problem
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  • Last reply by jjhpor

jjhpor
jjhpor
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I have not had access to my email since the April 18 Thunderbird update, receiving this error message: "After changing password on an IMAP account, the account could become locked due to too many failed login attempts" How do I fix it? Please email me at jjhpor@gmail.com because my primary email, using Thunderbird, does not work (See above) Thank you Jim Housman

I have not had access to my email since the April 18 Thunderbird update, receiving this error message: "After changing password on an IMAP account, the account could become locked due to too many failed login attempts" How do I fix it? Please email me at jjhpor@gmail.com because my primary email, using Thunderbird, does not work (See above) Thank you Jim Housman

All Replies (2)

Matt
Matt
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What do you want someone unrelated to your email provider to do? I suggest you contact your mail provider and have them unlock your email account.

jjhpor
jjhpor Question owner
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This is listed on the Mozilla site as a recurring problem with Thunderbird:

" Known Issues unresolved"

"After changing password on an IMAP account, the account could become locked due to too many failed login attempts" 

https://www.thunderbird.net/en-US/thunderbird/115.10.1/releasenotes/?uri=/thunderbird/releasenotes/&locale=en-US&version=115.10.1&channel=release

Isn't this something that Mozilla should fix?