Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Failed to check for updates

  • 2 replies
  • 1 has this problem
  • 78 views
  • Last reply by Ethan

Ethan
Ethan
more options

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.
Attached screenshots

Chosen solution

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.

Read this answer in context 👍 0

All Replies (2)

Ethan
Ethan Question owner
more options

I've seen other articles, no I do not have NordVPN installed, nor should anything else be blocking the updates from occurring. I've attatched another screenshot of the "Firefox couldn't be updated" popup, and I'm pretty sure re-installing Firefox doesn't change the version.

Ethan
Ethan Question owner
more options

Chosen Solution

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.