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Can't set SMTP Password for new account

  • 3 replies
  • 0 have this problem
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  • Last reply by CLamb

CLamb
CLamb
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I am trying to set up a new account so that I can send email through a mailroute server instead of my provider, comcast. I set up the account without a problem but I get an error when trying to send a message. I was never asked for an SMTP password and none is visible in the Saved Password window.

I am trying to set up a new account so that I can send email through a mailroute server instead of my provider, comcast. I set up the account without a problem but I get an error when trying to send a message. I was never asked for an SMTP password and none is visible in the Saved Password window.
Attached screenshots

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Just a guess, but not many mail servers support encrypted passwords.

I looked at their instructions and they say normal password. https://support.mailroute.net/hc/en-us/articles/23865465212051-Mozilla-Thunderbird-Outbound-Configuration-SMTP-Auth-Relay

CLamb
CLamb Question owner
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Thanks Matt. I tried that but it didn't help.

CLamb
CLamb Question owner
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It worked after updating to version 115.10.1 of Thunderbird!