Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update failed. Download the latest version.

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by Matt

more options

I am running 115.4.1 (64-bit). I noticed fairly recently that my main gmail account is not downloading the latest emails. I went to "Help", "About Thunderbird" and got the following error:

Update failed. Updates available at https://www.thunderbird.net/

I'm including a screen capture of the error.

Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that?

Thanks for any help.

I am running 115.4.1 (64-bit). I noticed fairly recently that my main gmail account is not downloading the latest emails. I went to "Help", "About Thunderbird" and got the following error: ''Update failed. Updates available at https://www.thunderbird.net/'' I'm including a screen capture of the error. Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that? Thanks for any help.
Attached screenshots

All Replies (1)

more options

Sewlady said

Am I supposed to simply download the version at "https://www.thunderbird.net/" and then run that?

Yes