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Thunderbird 115.11.1 Sent file suddenly stoped keeping copies

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  • Last reply by marwiz

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Yesterday, midday, my sent file stopped storing new messages after years of flawless service

I have tried: - closing TB and shutting down laptop and restarting

                      Under  Account Settings> Copies and Folders: unclicking "place a copy in" doing a test and then reclicking "place a copy in"  (directed to sent folder)

FWIW: 1.only thing I have done differently lately is create a Template

           2. Sent folder works fine on my on-line email ( I normally work with storing locally on my MacBook Air) but on-line email is not TB so likely irrelevant
Yesterday, midday, my sent file stopped storing new messages after years of flawless service I have tried: - closing TB and shutting down laptop and restarting Under Account Settings> Copies and Folders: unclicking "place a copy in" doing a test and then reclicking "place a copy in" (directed to sent folder) FWIW: 1.only thing I have done differently lately is create a Template 2. Sent folder works fine on my on-line email ( I normally work with storing locally on my MacBook Air) but on-line email is not TB so likely irrelevant

Chosen solution

Please cancel this request!!! I found the flag that I unknowingly tripped and set it back to its previous setting. Sorry to bother anyone. M

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Chosen Solution

Please cancel this request!!! I found the flag that I unknowingly tripped and set it back to its previous setting. Sorry to bother anyone. M