Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email account

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

mikewade19
mikewade19
more options

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

All Replies (1)

david
david
  • Top 10 Contributor
more options

Since you changed your ATT password, thunderbird needs the new password to access the account. AT&T accounts require a secure mail key for TB instead of the account password. These two URLs may prove helpful in addressing that.

https://www.att.com/support/article/dsl-high-speed/KM1010523/ https://www.att.com/support/article/email-support/KM1240308/