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Sync save lost

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by TechHorse

invisuu
invisuu
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I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password. Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Modified by invisuu

All Replies (1)

TechHorse
TechHorse
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invisuu, you might be able to restore bookmarks from Firefox's own backup. See here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Also, sometimes passwords can be retrieved using the logins-backup.json file in the Profile folder. Although this would need to be done sooner rather than later.

  • Close all Firefox windows.
  • Move logins.json to a backup folder.
  • Copy logins-backup.json to a backup folder.
  • Rename logins-backup.json to logins.json.
  • Restart Firefox.

If this doesn't work you can always exit Firefox and then restore the original two files. If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data