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Error message when trying to copy profile

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  • Last reply by david

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I'm trying to follow the Mozilla instructions to move my profile to a new PC. I started copying the profile to a new (empty) 128 Gb flashdrive. Partway through, I got an error message that there wasn't enough room to copy my 9 Gb Inbox. I'd be very grateful if you can tell me how to fix this problem. Thanks!

I'm trying to follow the Mozilla instructions to move my profile to a new PC. I started copying the profile to a new (empty) 128 Gb flashdrive. Partway through, I got an error message that there wasn't enough room to copy my 9 Gb Inbox. I'd be very grateful if you can tell me how to fix this problem. Thanks!

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If this is an IMAP account, you can delete the message folder as it will repopulate after being copied. I suggest you revisit the size of the profile itself for total size. Copying files is not related to thunderbird, so something else seems to be involved here.