Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Microsoft 365 email not connecting properly

  • 1 reply
  • 0 have this problem
  • Last reply by Matt

chuck83
chuck83
more options

I'm having trouble setting up my Microsoft 365 email from GoDaddy.

After setting everything up I get an error message saying that it is "authenticated but not connected".

I've tried troubleshooting with GoDaddy to no help. I've followed what many said helped them with the same problem and set "network.dns.disableIPv6" to "true". Still not working.

Anybody have any other tips?

Thanks in advance!

I'm having trouble setting up my Microsoft 365 email from GoDaddy. After setting everything up I get an error message saying that it is "authenticated but not connected". I've tried troubleshooting with GoDaddy to no help. I've followed what many said helped them with the same problem and set "network.dns.disableIPv6" to "true". Still not working. Anybody have any other tips? Thanks in advance!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is the godaddy email offering IMAP on those accounts, or do you need the paid OWL extension to access the Exchange server that you are paying for.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.