Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recover Thunderbird email using old profile; current profile was lost.

  • 1 reply
  • 2 have this problem
  • 14 views
  • Last reply by jojotom01

more options

I had to reformat a hard drive. Unfortunately, my current Thunderbird profile was erased. I have a 7-month earlier profile backed up, and my current emails are still available from Spectrum webmail. Can I re-install the old profile, and download the newer emails from Spectrum to create a new profile? What is the safest way to proceed and not lose emails? Thanks!

I had to reformat a hard drive. Unfortunately, my current Thunderbird profile was erased. I have a 7-month earlier profile backed up, and my current emails are still available from Spectrum webmail. Can I re-install the old profile, and download the newer emails from Spectrum to create a new profile? What is the safest way to proceed and not lose emails? Thanks!

Chosen solution

Problem solved. I read several suggested articles and the topic was covered. Thanks!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Problem solved. I read several suggested articles and the topic was covered. Thanks!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.