Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue loading images on specific site on Linux

  • 6 replies
  • 0 have this problem
  • 22 views
  • Last reply by ben170

more options

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS. The site is: knowledgecottonapparel . com I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

All Replies (6)

more options

ben170 said

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

"Others..." I only see you. see screenshot I tried 3 different browsers and all have the same issue. Post a screenshot of the site working.

Helpful?

more options

@jonzn4SUSE Thank you for your reply! See the comments for my question on askubuntu. At least 3 people say they see the same issue and one says it works on Windows for him. I know it also does not work in other browsers on Linux. But shouldn't it work with Firefox on all OS?

Here is a screenshot of the site working on Browserstack. I think it's Windows 11 with Firefox 130.

Helpful?

more options

What is the URL of an image that loads in a browser?

Does Firefox request the same URL in a browser where it doesn't work?

I see a lot of errors reported in the Web Console, so it is possible that the script that generates the correct URL (image size) isn't working.

Looks that that is right. I see this source link in the Inspector with a {width} parameter that gives a page not sound error.

I get the image if I replace this parameter with '2000'.

Helpful?

more options

This is definitely a problem with scripts that aren't working properly and process dataset parameters to adjust the image width parameter to the current screen estate.

This is a simple bookmarklet that makes the images show for me.

javascript:(function(){var B=0,k=0,W=[200,400,600,700,800,900,1000,1200][6];
document.querySelectorAll('img[data-src]').forEach(E=>{E.src=E.dataset['src'].replace('{width}',W);E.style.setProperty('opacity','1','important');E.style.setProperty('display','block','important');k++});if(B){alert('images adjusted: '+k)}})()

You can create a new bookmark and paste the JavaScript code in its URL field where you would normally enter the address of the website.

Helpful?

more options

@cor-el Thanks a lot for the workaround! 👍

Do you have any idea why this works on other platforms and not on Linux? Should it be reported on any specific Linux package? Or should I bring this up with the makers of the site? It looks like they are using Shopify. I haven't seen problems with other Shopify sites though so it must be something else on the site.

I see one script file is not loading. This could be related, https://community.shopify.com/c/shopify-discussions/shopify-store-does-not-load-on-linux-os-but-works-fine-on-mac/td-p/2737085

Modified by ben170

Helpful?

more options

@cor-el Thanks a lot for the workaround! 👍

Do you have any idea why this works on other platforms and not on Linux? Should it be reported on any specific Linux package? Or should I bring this up with the makers of the site? It looks like they are using Shopify. I haven't seen problems with other Shopify sites though so it must be something else on the site.

I see one script file is not loading. This could be related, https://community.shopify.com/c/shopify-discussions/shopify-store-does-not-load-on-linux-os-but-works-fine-on-mac/td-p/2737085

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.