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Firefox (version 130.0.1 (64-bit)) not playing audio through headphones

danielpanek
danielpanek
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I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928

Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites.

However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default.

I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached).

I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge.

Would love to find a solution! Thanks D

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928 Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites. However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default. I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached). I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge. Would love to find a solution! Thanks D
Attached screenshots

Chosen solution

No Clue what the end issue was, but starting fresh this morning the Firefox volume was muted in the Windows Volume mixer - unmuted that setting and everythings working fine. Go figure! #Grrrremlins

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All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Let me boot Win11(it's been awhile).

Modified by jonzn4SUSE

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Not able replicate the issue in Win11. see screenshots What is your setup? I'm on a laptop with a usb-c dock which has speakers plugged in. I can switch sound from the dock to the laptop speakers with no issues. Notice that all this is being done in Windows and not the browser just like in the old post you provided.

Helpful?

danielpanek
danielpanek Question owner
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Chosen Solution

No Clue what the end issue was, but starting fresh this morning the Firefox volume was muted in the Windows Volume mixer - unmuted that setting and everythings working fine. Go figure! #Grrrremlins

Helpful?

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