Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Option "Open with" is grayed out on the download dialog

mdii
mdii
more options

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

Hello, After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture). If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens) Here are my system setup: Nom: '''Firefox''' Version: '''130.0.1''' Identifiant de compilation: '''20240913135723''' ID de distribution: '''mozilla-deb''' Canal de mise à jour: '''release''' Agent utilisateur: '''Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0''' Système d’exploitation: '''Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26)''' Thème du système d’exploitation: '''Breeze / Adwaita''' Binaire de l’application: '''/usr/lib/firefox/firefox-bin''' Does anybody else is having this issue? Any ideas on how can I fix it? Thanks in advance for all your help, Best regards, Marc '''EDIT''': I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: '''28.2.0esr''' Identifiant de compilation: '''20240826114743''' ID de distribution: '''mozilla-deb''' Canal de mise à jour: '''esr'''
Attached screenshots

Modified by mdii

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try downloading the current version of Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Do you have the same issue with Firefox in Troubleshoot Mode?

No issues for me. see screenshot


Operating System: openSUSE Leap 15.6 KDE Plasma Version: 5.27.11 KDE Frameworks Version: 5.115.0 Qt Version: 5.15.12 Kernel Version: 6.4.0-150600.23.22-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP EliteBook 865 16 inch G9 Notebook PC

Helpful?

mdii
mdii Question owner
more options

Hello and thanks for the quick reply :)

I just try to download the app directly from Mozilla, and I've got the same behavior (see attached picture firefox-bin).

I didn't said on my 1st post, but I had already tried to do on safe mode, and it changes nothing... For the time being I didn't try the refresh option, I'm trying to avoid all the configuration that might be involved...

Maybe it's related to the Debian version?

And when looking with more attention, on both your and on my ESR version I see 3 options:

  • Open with Firefox
  • Open with
  • Save file

While on my "standard version" there are only the last two:

  • Open with
  • Save file

Modified by mdii

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What happens under a different user account? Can we also try the same site to see if we have the same issue? Try your OS or another (wink wink) on a live usb stick to see if you have the same issue. You can also try Refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.