Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Widevine not installing, can't stream anything.

  • 3 replies
  • 0 have this problem
  • Last reply by Dome

Dome
Dome
more options

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs. I have a macbook air and am currently running macOS Sequoia version 15.0.1. I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Chosen solution

My issue got resolved in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1930682

I basically was suggested to change a setting to true:

Go to about:config, flip media.gmp-widevinecdm.force-chromium-update to true.

This preference is only available in beta, nightly and firefox 133 (due to be released on Nov 26).

I will use one of the release channels that has the preference and will update to 133 once it is released.

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

  • Tools -> Add-ons -> Plugins

Helpful?

Dome
Dome Question owner
more options

cor-el said
You can toggle DRM off/on to see if that makes Firefox (re)load DRM components. You can possibly check the XHR requests in the Browser Console if this doesn't work.
  • Tools -> Add-ons -> Plugins

I did that multiple times, including turning it off, closing the app, then opening again and turning it back on but nothing.

I checked the XHR and this is what I get:

Helpful?

Dome
Dome Question owner
more options

Chosen Solution

My issue got resolved in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1930682

I basically was suggested to change a setting to true:

Go to about:config, flip media.gmp-widevinecdm.force-chromium-update to true.

This preference is only available in beta, nightly and firefox 133 (due to be released on Nov 26).

I will use one of the release channels that has the preference and will update to 133 once it is released.

Modified by Dome

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.