Unable to scroll ONE web site. BLUE firefoxshield in address bar
I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/
I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.
Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.
I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.
Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...
All Replies (7)
Just for completeness... When I installed my Linux Firefox, I copied my windows profile over so I had the same (initially) bookmarks and passwords. Is there likely to be a profile issue? That is the only common thing between both installations.
Additional. BOTH windows and Linux were scrolling this web site happily for some time. The transfer of profiles was done over a year ago, with no further exchanges between platforms.
Both windows and Linux browsers have been updated.
I have yet to try creating a new blank profile.
Note that some files may contain absolute file path, so copying a full profile across different operating systems is not recommended. Some files that may contain such paths include pkcs11.txt and extensions.json and prefs.js. Best is to copy only database files that contain valuable personal data.
Thank you for your reply cor-el. Both of my machines behaved perfectly with this one site long after I copied the profile from the windows Firefox, to my Linux version, so I am tempted to assume a Firefox update has reacted unfavorably.
What I cannot understand is how, when I switch ALL the protection off, I still cannot scroll this ONE page. I do not understand what has been detected by the firefox protection to turn the shield blue in both cases.
There had to be some code that says IF (condition); Turn the shield blue... I only have the issue with firefox.
You can check the Web Console (Tools -> Web Developer) for messages about content blocked by Tracking Protection.
You can check the Network Monitor to see if content is blocked or otherwise fails to load.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.
Excellent.. Something I can try.. MANY thanks.. I will report back... Well. That was interesting. I can see what appear (To me), to be error messages as there is a lot going on..... UNFORTUNATELY, I don't have a clue how to decipher and act on these.
I HOPE the attached image that shows all the errors, inspires you
At one point, I had an error reporting duckduckgo blocking something, so I changed to google and that message has gone away.
Just so that we are clear, ONLY this rapid electronics web site behaves this way, a blue shield and unable to scroll. IF there are other web sites that misbehave, I have yet to find one.
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