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Firefox on Windows 10 Weird Crashing Error

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Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post.

Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post. Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

All Replies (2)

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If you have submitted crash reports, please post the IDs of one or more recent submitted crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the ID of recent crash reports in "Help -> More Troubleshooting Information" (about:support).

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":


Helpful?

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bp-88228b40-f118-4159-9484-f13d90241118

Helpful?

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