Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Live Chat Session Issues

  • 3 replies
  • 0 have this problem
  • 5 views
  • Last reply by drahesa

more options

Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start a chat but then sent me directly to closing the chat like we were finished. The others would lock up my Firefox many times. Anything come to mind as to why this is happening? Windows 11 Pro v24H2 and latest Firefox version.

Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start a chat but then sent me directly to closing the chat like we were finished. The others would lock up my Firefox many times. Anything come to mind as to why this is happening? Windows 11 Pro v24H2 and latest Firefox version.

All Replies (3)

more options

Live chat on what site?

Helpful?

more options

ASUS's website and SkyGolf 360.

See screenshot. That is what trying to log in to my State Farm Insurance website does. Just keeps spinning.

Helpful?

more options

I've tried other web browsers and no relief.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.