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possible bug in Thunderbird for Android

  • 3 replies
  • 0 have this problem
  • Last reply by Bruce H

Bruce H
Bruce H
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I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunderbird in general. I used the "Export for Mobile" feature on my desktop installation, to import my account settings into the Android installation.

For the most part, Thunderbird for Android works great, as I would have expected. However I am seeing a problem which appears (to me) to be a bug. When I compose and send an email on my phone, and then look in the "Sent" folder on the phone, the email that I just sent shows up there. But only on the phone. If I open Thunderbird on my desktop PC and look at the Sent folder there, the email that I sent from the phone is not there. Apparently, it only gets placed in the phone's Sent folder, but it does not get copied to the email server.

A few other details: -- I use Thunderbird on 2 different desktop systems, a PC and a Mac. When I send email from either of those, that email DOES show up in the Sent folder on the other system. Emails that are sent from either desktop system also show up in my phone's Sent folder. So I know that the Thunderbird desktop application does upload the message to the email server's Sent folder correctly. But Thunderbird for Android does not upload its sent emails.

-- I don't know if it matters, but my email server is Microsoft 365, hosted by GoDaddy.

-- As far as I can tell, the most obvious setting for this is the "Upload sent messages" checkbox, which can be found in the "Sending mail" section of "Account settings" in the Thunderbird Android settings. This checkbox IS IN FACT turned on. I could not find any other settings which could possibly affect the copying of sent messages up to the email server's folders.

Is this a bug? Any ideas what might be causing this? Thanks for any help.

I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunderbird in general. I used the "Export for Mobile" feature on my desktop installation, to import my account settings into the Android installation. For the most part, Thunderbird for Android works great, as I would have expected. However I am seeing a problem which appears (to me) to be a bug. When I compose and send an email on my phone, and then look in the "Sent" folder on the phone, the email that I just sent shows up there. But only on the phone. If I open Thunderbird on my desktop PC and look at the Sent folder there, the email that I sent from the phone is not there. Apparently, it only gets placed in the phone's Sent folder, but it does not get copied to the email server. A few other details: -- I use Thunderbird on 2 different desktop systems, a PC and a Mac. When I send email from either of those, that email DOES show up in the Sent folder on the other system. Emails that are sent from either desktop system also show up in my phone's Sent folder. So I know that the Thunderbird desktop application does upload the message to the email server's Sent folder correctly. But Thunderbird for Android does not upload its sent emails. -- I don't know if it matters, but my email server is Microsoft 365, hosted by GoDaddy. -- As far as I can tell, the most obvious setting for this is the "Upload sent messages" checkbox, which can be found in the "Sending mail" section of "Account settings" in the Thunderbird Android settings. This checkbox IS IN FACT turned on. I could not find any other settings which could possibly affect the copying of sent messages up to the email server's folders. Is this a bug? Any ideas what might be causing this? Thanks for any help.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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For the account in TB on desktop OS, 'Place a copy in' in Account Settings/Copies & Folders, should be unchecked, since MS accounts automatically copy sent messages to Sent. If you turn off 'Upload sent messages' in TB/Android, do messages sent from the app appear in Sent in TB/desktop?

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Bruce H
Bruce H Question owner
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Thanks for the suggestion, but no, that did not help. Emails sent from TB/Android still do not show up in the sent folder of my TB/desktop.

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Bruce H
Bruce H Question owner
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Update / restatement of the problem:

My initial assessment of the issue was incorrect.

Previously I was only looking at the "Sent" folders within Thunderbird. On a hunch, I signed on to the MS-exchange server in a browser, and discovered that all of my sent emails, including both those sent from TB/Android as well as from TB/desktop, actually are in the Sent Items folder on the outlook server. So my original assumption that TB/Android wasn't uploading sent emails to the server was wrong. (sorry, my bad.)

My problem still exists though; I still can't see emails that are sent from TB/Android in the "Sent" folder of my TD/desktop app. Those emails do not get pulled down from the server when the periodic sync occurs, and clicking on "Get Messages" does not pull them in either. I'm not sure why. Is it possible there's confusion between "Sent" (in TB) and "Sent Items" (on the MS server)? Just a wild guess.

Any help / suggestions would be much appreciated. Thanks.

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