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I am unable to update my VPN

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  • 4 views
  • Last reply by James

pilie
pilie
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I can't connect to Mozilla VPN which I pay for, and I am having trouble getting my account with my login and password. The VPN update is not working and I can't find any way to update and get it functioning. I am attaching a screen shot of the VPN app which I thought was updating, because of the circle spinning.

I also want to update the billing credit card for my account since we changed yet the auto pay doesn't bill me until May.

HELP!

I can't connect to Mozilla VPN which I pay for, and I am having trouble getting my account with my login and password. The VPN update is not working and I can't find any way to update and get it functioning. I am attaching a screen shot of the VPN app which I thought was updating, because of the circle spinning. I also want to update the billing credit card for my account since we changed yet the auto pay doesn't bill me until May. HELP!
Attached screenshots

All Replies (2)

markwarner22
markwarner22
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This is for Firefox browser user help forum - you should check your email about Mozilla VPN for contact help with your VPN.

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James
James
  • Moderator
  • Top 10 Contributor
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pilie said
HELP!

You can post a ticket support for Mozilla VPN at https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

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