Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting this error message when trying to get to a college webpage Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by rjohnson19

more options

I am trying to get to a college webpage for information and get this error message from firefox Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program.

This happened

Every time Firefox opened

== whe trying to access webpage

I am trying to get to a college webpage for information and get this error message from firefox Firefox doesn't know how to open this address, because the protocol (html) isn't associated with any program. == This happened == Every time Firefox opened == whe trying to access webpage

All Replies (1)

more options

Is this coming from a link, or from something you are trying to type in the address bar?

Try replacing the "html" at the start with "http", so if you have html://somesite.edu, change it to http://somesite.edu.