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In the middle of a session all of my bookmarks disappeared, they won't restore, and I can't make new bookmarks.

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session?

Operating system

Windows Vista

I was using Firefox and my Bookmarks Menu had all of my Bookmarks (I used them several times). Later, during the same session I went to the Bookmarks Menu again to use another Bookmark and now all of my Bookmarks are gone. I also can't create new Bookmarks. How could they all of a sudden be gone if they were working just fine earlier in the session? == Operating system == Windows Vista

All Replies (4)

Morbus
Morbus
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Hi.

The most likely scenario is that a bookmark related extension you have installed caused some issue. Simply restarting the browser should fix the issue.

AnonymousUser
AnonymousUser Question owner
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Additional Troubleshooting Info: I also tried restarting my browser, restarting my computer, and all of the help options I could find on the Mozilla website, but still no luck.

Morbus
Morbus
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Please try to run Firefox in Safe mode (to disable extensions) to see if they come back.

AnonymousUser
AnonymousUser Question owner
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Thanks for all of your help! I ended up having to completely uninstall Mozilla Firefox from my computer. Then I reinstalled it and was then finally able to restore my Bookmarks (through Bookmarks / Organize Bookmarks / Import and Backup / Restore). I spent a good 3 hours on this!