Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get redirected to unwanted web sites during searches from the browser ONLY, never from the toolbar. Is this the same malware problem as discribed for redirects from BOTH the browser and the toolbar?

  • 2 replies
  • 23 have this problem
  • 2 views
  • Last reply by cor-el

more options

I get redirected to unwanted web sites during searches from the browser ONLY, never from the toolbar. Is this the same malware problem as discribed for redirects from BOTH the browser and the toolbar?

This happened

Every time Firefox opened

== was happening with Internet Explorer, continues with Firefox

I get redirected to unwanted web sites during searches from the browser ONLY, never from the toolbar. Is this the same malware problem as discribed for redirects from BOTH the browser and the toolbar? == This happened == Every time Firefox opened == was happening with Internet Explorer, continues with Firefox

All Replies (2)

more options

Did you do a malware check?

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

(the MozillaZine KB is currently down, so you may need to try again later)

more options

We had a malware issue that has been resolved but every time I do a search and click the link I want it does not go to the page...instead it directs to something totally different.