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Tools menu is missing items I am expecting after I install extensions and other oddities

  • 5 replies
  • 52 have this problem
  • 23 views
  • Last reply by geejay357

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In the process of installing and customizing Firefox 3..6.4 on a new laptop, I noticed that when I expand the Tools menu, I do not see items for a number of the extensions I installed, which I see in Firefox on my old system.

For example, I installed the "PDF Download" extension and did not see a selection for "PDF Download - Options" in the Tools menu. I installed quite a number of extensions and in summary, the Tools Menu never changed one bit.

A different example. After I installed the Launchy extension. I went to customize my tool bar but the button for Launchy was not available to add to my toolbar.

Yet another example of strangeness was after I installed IE Tab. When I right-clicked on a link the "Open link in IE Tab" did not show up in the menu..

I tried doing a clean uninstall of Firefox following instructions from several websites and then reinstalling Firefox. Regardless of what I did, I was unable to see the expected items in the Tools menu after installing my selected extensions.

Things start to get weird. I performed a clean uninstall of Firefox 3.6.4 and downloaded and installed Firefox 3.5.10 and proceeded to install all of the extensions I had installed on my other system. Most of the items I was expecting to see in the Tool menu were there, BUT there were several lines that were blank which did not do anything when I selected them.

I was able to determine that they were related to the AdBlock Plus, downthemall! and fireftp extensions. Once I uninstalled them, the empty lines in the menu disappeared. I tried reinstalling them one by one to see if any of them would appear correctly in the menu, but adblock plus and downthemall did not. I left FireFTP installed and left adblock plus and downthemall! uninstalled.

I then upgraded from 3.5.10 to 3.6.4 to see if all of the Tools menu items would remain. They did remain.... I then tried to install adblock plus and downthemall! but there was no change to the Tools menu, considering that in Firefox 3.5.10 I was getting empty lines in the tools menu for where I should see "Adblock Plus Preferences" and "DownThemAll! Tools".

Not sure what is going on here, but something odd is definitely going on here. I have not tried to install any other extensions, but my gut instinct is that I will see more issues when I install new extensions.

In the process of installing and customizing Firefox 3..6.4 on a new laptop, I noticed that when I expand the Tools menu, I do not see items for a number of the extensions I installed, which I see in Firefox on my old system. For example, I installed the "PDF Download" extension and did not see a selection for "PDF Download - Options" in the Tools menu. I installed quite a number of extensions and in summary, the Tools Menu never changed one bit. A different example. After I installed the Launchy extension. I went to customize my tool bar but the button for Launchy was not available to add to my toolbar. Yet another example of strangeness was after I installed IE Tab. When I right-clicked on a link the "Open link in IE Tab" did not show up in the menu.. I tried doing a clean uninstall of Firefox following instructions from several websites and then reinstalling Firefox. Regardless of what I did, I was unable to see the expected items in the Tools menu after installing my selected extensions. Things start to get weird. I performed a clean uninstall of Firefox 3.6.4 and downloaded and installed Firefox 3.5.10 and proceeded to install all of the extensions I had installed on my other system. Most of the items I was expecting to see in the Tool menu were there, BUT there were several lines that were blank which did not do anything when I selected them. I was able to determine that they were related to the AdBlock Plus, downthemall! and fireftp extensions. Once I uninstalled them, the empty lines in the menu disappeared. I tried reinstalling them one by one to see if any of them would appear correctly in the menu, but adblock plus and downthemall did not. I left FireFTP installed and left adblock plus and downthemall! uninstalled. I then upgraded from 3.5.10 to 3.6.4 to see if all of the Tools menu items would remain. They did remain.... I then tried to install adblock plus and downthemall! but there was no change to the Tools menu, considering that in Firefox 3.5.10 I was getting empty lines in the tools menu for where I should see "Adblock Plus Preferences" and "DownThemAll! Tools". Not sure what is going on here, but something odd is definitely going on here. I have not tried to install any other extensions, but my gut instinct is that I will see more issues when I install new extensions.

All Replies (5)

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Some add-ons have additional configuration options that you must select in Tools > Add-ons > Extensions, click on the Extension, click Options. IE Tab is on of them, Session Manger is another (also available in Tools > Session Manager > Options).

Why 2 IE Tab add-ons? You might end up with a conflict there!

That ZoneAlarm Toolbar, get rid of it!!

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When I was first customizing Firefox, I did go through all of the configuration work for each of the extensions I installed so that they matched what I had on my old system.. This did not help with getting the tools menu items to show up..

As for IT Tab.... I wanted to try out the two different IE Tab extensions. I was not thinking about possible conflicts...

As for the ZoneAlarm toolbar, I have it disabled.. Now that I have gone in to try to uninstall it, the Uninstall button is greyed out.... i've tried enabling the extension, but the uninstall button is still greyed out.... So how can I uninstall it?

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Never mind.. I figured out how to get rid of it..... I forgot that it needs to be uninstalled via Control Panel..

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Another issue now solved for the time being.. When I installed Firefox sync, I was able to configure it, but it was not showing up in the Firefox status bar.... I was unable to force a manual sync... After I went through the steps I described, it is now showing up in the status bar where I can right-click on it and select Disconnect/Sync Now/Preferences and see when the last sync was... This is in addition to being able to see the same items in the toolbar...

Does anyone know what is going on which is causing stuff to not show up in the toolbar, etc. even though the extension is installed and shows up when one looks for it under tools/addons?

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I had a similar problem and could not get FireFTP to show in the Tools menu and did as someone else suggested (amongst other things), I 'Disabled' the ZoneAlarm Toolbar through 'Add-ons' on the Tools menu and presto FireFTP appeared on the Tools menu after restart. Good luck