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real player will not download videos since firefox was updated

  • 4 replies
  • 5 have this problem
  • 1 view
  • Last reply by mikenowo

AnonymousUser
AnonymousUser
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Firefox has updated and now despite re-installing real player and enabling the download and recording buttton, I cannot download videos any more

This happened

Every time Firefox opened

== firefox was updated

Firefox has updated and now despite re-installing real player and enabling the download and recording buttton, I cannot download videos any more == This happened == Every time Firefox opened == firefox was updated

All Replies (4)

Chris Ilias
Chris Ilias
  • Moderator
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It's a known issue. We're still trying to figure it out. Sorry I don't have anything better to tell you. :-(

mikenowo
mikenowo
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This thread says the last post was a year old (can't tell when, no dates here), but I'm wondering if this is being fixed. I have FF version 9.0.1 and Realdownload isn't working after a fresh install. Any news or alternatives?

mikenowo
mikenowo
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Ok I found the alternative on your site at https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ but when I try to download it ends up saying there's a connection failure (see attached). Is there a problem on your site?

mikenowo
mikenowo
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Tried the download again later and it worked. Problem solved ;-p