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firefox won't quit even after selecting force quit & can't restart/shutdown

  • 2 replies
  • 113 have this problem
  • 1 view
  • Last reply by warden

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New 3.6 version would not force quit; had to shut down whole system after multiple attempts, the computer finally shut down. Then, upon turning the Mac back on, a restored Firefox session opened plus a new Firefox window opened. How come this happened?

This happened

Just once or twice

== new version 3.6 automatically installed itself

New 3.6 version would not force quit; had to shut down whole system after multiple attempts, the computer finally shut down. Then, upon turning the Mac back on, a restored Firefox session opened plus a new Firefox window opened. How come this happened? == This happened == Just once or twice == new version 3.6 automatically installed itself

All Replies (2)

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This is a major problem. Why has nobody solved it?

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Same problem with Firefox 5 on OS 10.6.7.

Solution: Use a more reliable browser and dump this trash.